Return & Refund Policy

At Scently, all sales are final — we do not accept returns or exchanges due to the nature of our products. However, we understand that sometimes issues may arise.

If your order arrives:

• Damaged

• Incorrect

• Or missing items

…we’ll gladly offer a refund or store credit, depending on the situation.

To request a refund:

• Contact us within 48 hours of receiving your order

• Include photos of the item(s) and the original packaging
  

Please Note:
We do not offer refunds for:

• Buyer’s remorse

• Allergies or sensitivity to scents

• Used or opened items

Thank you for understanding and supporting our fragrance community!